We do answer every email and message, but it can take a few days. We are constantly busy in our shop and when we are baking, icing and getting cakes finished, we do not always have time to reply immediately. But we consider this a good thing; if we were sitting around answering messages all day, it would mean that we weren't busy making cakes and that wouldn't be a good sign. A good cake maker is a busy cake maker!!
If you need an immediate answer, then give us a call on 01323 723407.
If you have pictures you'd like us to see you can email those in subsequent messages. We are working on allowing you to attach them to the contact form, but we're not quite there yet!
And please do check that you have entered your email address correctly, as we can't answer you if it's wrong. Do feel free to send us a follow up message if we are taking too long to get back to you, we never intentionally ignore anyone!